The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

  • Shipping & Delivery
  • At this time, ELEVACOM ,LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier UPS.Shipments are done daily when the order is received/paid,during business hours ( monday to friday ) 8am to 4pm eastern time. excluding holidays

  • Return Policy
  • 7 Day Return Exchange Policy. Replacement on defective items. A Return Materials Authorization Number is required for ALL RETURNS/EXCHANGES prior to sending them in. Customer is responsible for shipping/handling/insurance charges for shipment of product back to our warehouse. 20% restocking fee on all returns. Also, no refund on original shipping/handling charges. Original contents, box, manuals are required.